FAQs

  • Everyone experiences acupuncture differently. Acupuncture needles are about the width of a hair and are inserted shallowly, causing a minimal amount of sensation putting in and taking out the needles. Once in place, our clients tells us they experience a sense of relief and relaxation and lasts after their session.

  • We recommend consulting with a licensed medical doctor to rule out serious or urgent conditions BEFORE seeking holistic care. Our services are designed to support wellness alongside your primary healthcare provider, we are not a replacement for essential medical evaluation, diagnosis, or emergency medical treatment.

    If you are experiencing sudden, severe, or unexplained symptoms (especially involving pain, bleeding, swelling, rashes, or systemic issues) PLEASE SEEK IMMEDIATE MEDICAL ATTENTION.

    Chinese medicine is a system of medicine that has been used in Asia to treat a broad range of disorders. It is usually more helpful for chronic issues and managing long term conditions both inside and out. Visit Conditions We Treat for more information.

  • We recommend consulting with a licensed medical doctor to rule out serious or urgent conditions BEFORE seeking holistic care. Our services are designed to support wellness alongside your primary healthcare provider, we are not a replacement for essential medical evaluation, diagnosis, or emergency medical treatment.

    If you are experiencing sudden, severe, or unexplained symptoms (especially involving pain, bleeding, swelling, rashes, or systemic issues) PLEASE SEEK IMMEDIATE MEDICAL ATTENTION.

    We DO NOT treat:

    • Bone fractures or breaks

    • Dislocations or severe joint injuries

    • Cancer (we CAN help manage the symptoms of chemotherapy)

    • Internal organ failure and damage (heart, liver, kidney failure)

    • Dental issues (tooth pain, gum disease, infections, cavities)

    • Infectious diseases (measles, COVID-19, flu, strep, etc.)

    • Skin conditions of unknown cause (we CAN consult with a diagnosis)

    • Unexplained bleeding or sudden severe pain

    • Medical emergencies of any kind

    • Severe allergic reactions or anaphylaxis

    • Neurological emergencies (stroke, seizures, we CAn support recovery with a consult)

    • Contagious or undiagnosed illnesses

  • We typically recommend 4-6 consistent sessions to start seeing results from treatment, but every client has different needs and responds to treatment differently. We often see an improvement in mood and energy, but still recommend further treatment to fully address the root of your condition.

  • We dispose of our needles after every use, nothing is reused and they are properly disposed of after every session.

  • You can reach out to us through our Contact page, or your can book with us online.

  • Acupuncture is safe for pregnancy, in fact it’s often used to induce labor as well as manage many pregnancy symptoms. Visit our Conditions We Treat page for more information.

  • During our New Client Special, we’ll have intake forms for you to fill out when you arrive. Then we’ll have you sit down with Dr. Kim where you’ll discuss your reason for visiting us. From there, he’ll perform the acupuncture session customized to your specific needs. It usually lasts from an hour.

  • A common side effect with acupuncture is a light amount of bleeding after removing the needle. Less common side effects are redness, bruising, and soreness.

    You may also experience Delayed Onset Muscle Soreness (DOMS), where soreness of the muscle manifests 1-2 days after treatment. This happens due to the work being done on muscles that are stiff and/or rarely used, and are typically seen in those seeking treatment for pain relief. It usually resolves after a few days, and is a good sign of recovery in the affected area.

  • We recommend being sober, eating a light meal before your appointment, and dressing comfortably in loose shirts, pants or shorts, and shoes that are easy to remove. We can provide shorts for you to wear. For our facial care clients, we recommend no make up.

  • We are in-network with United Healthcare and Blue Cross Blue Shield, but ask that you reach out to your insurance company to verify covarge for your specific policy first. At first visit, we require payment in full for insurance clients, and offer credit back for future appointments if insurance does allow coverage.

    DUE TO FEDERAL LAW WE DO NOT ACCEPT MEDICARE, MEDICAID, OR AHCCCS.

  • Yes, we do accept HSAs and FSAs!

  • Along with HSAs and FSAs, we accept debit, credit, and cash.

  • We do offer VIP packages designed for specific concerns, as well as discounted Multi-Session packages when purchased upfront.

  • We can provide you with a superbill, an itemized receipt that we create for you to submit directly to your insurance for possible reimbursement. We don’t guarantee reimbursement as everyone’s insurance plan is different.

  • Yes, you can absolutely return to your regular daily activities after your acupuncture session, including work and exercise.

  • Dr. Kim always recommends a deep breathing technique he teaches his clients at their session, a deep, slow breath through the nose, into the stomach, and then a slow exhale out the mouth. We also carry herbal supplements, an easy and holistic way to continue your treatment after your session and into your daily life. You can find more information on our herbal options on our Herbs page.

  • Our New Client Special can take anywhere from one hour to an hour and a half depending on the treatment options Dr. Kim recommends during his assessment. After that, sessions can range from 30mins to one hour depending on the services being provided.

  • Of course! We have several VIP package options tailored towards specific needs, and you are free to add on additonal individual services at an extra cost.

Still Have Questions?

Reach out! We’re happy to help!